These Terms and Conditions govern all services provided by Dream Greener Landscaping LLC, referred to in these Terms as “Dream Greener,” “Company,” “we,” “us,” or “our.” The property owner, tenant, customer, authorized representative, or other person requesting or approving services is referred to as the “Client,” “you,” or “your.”

By requesting service, submitting a request form, approving a quote, paying an invoice or deposit, scheduling an appointment, providing payment information, or allowing us to begin work at a property, you acknowledge that you have reviewed and agreed to these Terms and Conditions.

1. Quotes, Estimates, and Scope of Work

1.1. Quotes are based on the information, measurements, photographs, videos, site conditions, and service requirements available when the quote is prepared.

1.2. Unless otherwise stated, quotes expire 30 days after issuance.

1.3. Only the labor, materials, disposal, equipment, and services specifically listed in the accepted quote are included.

1.4. Verbal requests, assumptions, discussions, photographs, or previous services do not modify the accepted scope unless confirmed in writing by Dream Greener.

1.5. Conditions that were concealed, inaccessible, inaccurately described, or not reasonably visible during the estimate may result in additional charges.

1.6. Additional work must be approved through a revised quote, written change order, text message, email, or other written authorization before it is performed.

1.7. Measurements and material quantities are estimates. Final quantities may vary because of grades, slopes, compaction, settling, waste, inaccessible areas, existing material depth, or hidden site conditions.

2. Scheduling and Route-Based Service

2.1. Recurring lawn and landscape services are performed according to a route-based schedule.

2.2. Scheduled service dates and arrival windows are estimates. Exact arrival times are not guaranteed.

2.3. Service timing may change because of rain, storms, standing water, equipment issues, traffic, holidays, staffing, unsafe conditions, or other circumstances outside our reasonable control.

2.4. When weather or site conditions prevent safe or effective service, we may delay, shorten, modify, or reschedule the visit.

2.5. A weather-delayed visit is not considered a missed or canceled service.

2.6. We may adjust routes and regular service days as the business grows or operating conditions change. We will make reasonable efforts to communicate significant permanent schedule changes.

3. Property Access

3.1. The Client must provide safe and unobstructed access to all agreed service areas.

3.2. Gates must be unlocked, gate codes must be accurate, and vehicles or other obstacles must not block access.

3.3. Pets, children, and other individuals must remain indoors or safely separated from operating equipment.

3.4. If we cannot safely access the property or an agreed service area, we may skip the inaccessible portion, complete only accessible work, reschedule the work, charge a trip, delay, or return-service fee, or charge the regular visit amount when crew time was reserved and the property was inaccessible.

3.5. A locked gate, loose animal, blocked yard, active construction area, unsafe condition, or inaccessible property does not automatically entitle the Client to a credit or refund.

4. Client Responsibilities Before Service

4.1. Before each visit, the Client is responsible for removing or clearly identifying toys, hoses, cords, tools, furniture, decorations, portable sprinklers, pet waste, rocks, metal, wire, glass, construction debris, low or hidden lighting fixtures, unmarked irrigation equipment, temporary cables or wires, fragile decorations, planters, personal property, and any other item that could be damaged by normal landscaping operations.

4.2. Dream Greener is not responsible for damage to items hidden by grass, weeds, mulch, leaves, soil, or vegetation or to objects left within an active work area.

4.3. The Client must inform us about known hazards, including underground utilities, septic components, irrigation lines, invisible fencing, drainage systems, shallow wiring, unstable surfaces, hazardous plants, animals, or contaminated materials.

4.4. The Client is responsible for identifying property boundaries. Unless otherwise agreed in writing, we may rely on fences, existing maintenance lines, landscape edges, survey markers, or Client instructions.

5. Lawn Mowing and Routine Maintenance

5.1. Unless otherwise stated in the quote, routine lawn service may include mowing accessible turf areas, edging established hard surfaces, string trimming around accessible obstacles, and blowing loose clippings from serviced hard surfaces.

5.2. Grass clippings are normally mulched or dispersed back into the lawn. Bagging, collection, or hauling of grass clippings is not included unless specifically listed.

5.3. Mowing height and technique may be adjusted based on turf type, weather, moisture, growth rate, equipment limitations, and lawn condition.

5.4. Excessively tall, wet, thick, overgrown, obstructed, or neglected lawns may require an additional charge, multiple passes, a separate cleanup, or rescheduling.

5.5. A recurring service price assumes the property remains on the agreed service frequency. Skipped, paused, or canceled visits may cause overgrowth and result in a restoration or first-cut charge.

5.6. Weed removal from landscape beds, hedge trimming, tree work, debris removal, bagging, fertilization, pest control, chemical treatments, and irrigation repairs are excluded unless specifically included.

5.7. Dream Greener does not guarantee the elimination of weeds, pests, turf disease, discoloration, bare areas, erosion, drainage issues, or other conditions outside the listed service scope.

6. Shrubs, Hedges, Beds, and Landscape Maintenance

6.1. Shrub and hedge trimming is intended to maintain reasonable shape, clearance, and appearance. It does not include arborist services, tree removal, hazardous tree work, or work requiring specialized lifting equipment unless specifically listed.

6.2. Plant response varies by species, age, health, season, previous maintenance, watering, disease, and environmental conditions. We do not guarantee that a plant will survive, bloom, regrow, or respond in a particular manner after trimming.

6.3. Manual weed removal reduces visible weeds but does not guarantee permanent weed elimination. Roots, seeds, underground runners, and new germination may remain.

6.4. Chemical weed control, pesticide application, fertilization, and other regulated treatments are excluded unless specifically listed and lawfully performed by an appropriately licensed provider.

6.5. Low branches, vines, invasive plants, poison ivy, thorny vegetation, or hazardous material may require additional charges or exclusion from service.

7. Mulch, Rock, Planting, and Installation Projects

7.1. Natural mulch, decorative rock, soil, plants, sod, and other landscape materials may vary in shade, size, texture, shape, moisture content, and appearance.

7.2. Product samples, photographs, and online images are examples only and may not exactly match delivered material.

7.3. Mulch, soil, and rock may settle, compact, shift, wash, fade, or become displaced after installation. Normal settling is not considered defective workmanship.

7.4. Weed barrier and landscape fabric can reduce some weed growth but cannot prevent all weeds, airborne seeds, runners, or growth through openings and seams.

7.5. Unless specifically included, installation does not include irrigation modification, drainage correction, grading, soil testing, root removal, stump grinding, utility relocation, or repair of preexisting site conditions.

7.6. The Client is responsible for proper watering and ongoing care of newly installed plants, sod, and landscape material after installation.

7.7. Plant, sod, or material warranties apply only when expressly stated in writing. No verbal plant or material warranty is provided.

8. Debris Removal and Disposal

8.1. Disposal and hauling are included only when specifically listed in the quote.

8.2. Dump fees may be estimated based on anticipated volume or weight. Additional disposal fees may apply when actual volume, weight, contamination, access, or disposal requirements exceed the estimate.

8.3. We may decline to remove hazardous, regulated, contaminated, medical, chemical, automotive, construction, or unknown materials.

8.4. When debris is left curbside at the Client’s request, the Client assumes responsibility for municipal collection rules, placement restrictions, pickup timing, HOA requirements, and any resulting fines or complaints.

9. Irrigation, Utilities, and Hidden Conditions

9.1. Dream Greener is not responsible for damage to improperly installed, unmarked, shallow, exposed, broken, deteriorated, or hidden irrigation components, utility lines, cables, drainage systems, invisible fences, septic components, lighting systems, or similar property features.

9.2. Irrigation heads and other components located within turf or service areas should be properly installed, visible, and below or outside normal equipment paths.

9.3. The Client must arrange utility locating or professional identification when excavation, digging, trenching, planting, edging, or ground disturbance could affect underground systems.

9.4. Discovery of roots, concrete, buried debris, wiring, pipes, pests, unstable soil, drainage problems, or other concealed conditions may require a change in scope and price.

10. Pricing and Recurring Plans

10.1. Recurring service prices are based on property size, route location, service frequency, expected growth, access, obstacles, scope, and normal site conditions.

10.2. Unless otherwise stated, recurring monthly pricing may be annualized to provide a consistent monthly amount despite seasonal changes in visit frequency or workload.

10.3. Seasonal visit frequency may change according to turf growth, weather, temperature, daylight, property condition, or the service plan described in the quote.

10.4. Monthly pricing does not necessarily represent an equal price for each individual visit. It may represent the annual service value divided into consistent monthly payments.

10.5. We may review and adjust pricing because of inflation, fuel, labor, disposal fees, material costs, route changes, property changes, excessive growth, added obstacles, expanded scope, or increased service time.

10.6. We will provide reasonable advance notice of material recurring price changes.

11. Payments, Deposits, and Past-Due Balances

11.1. Payment is due according to the accepted quote, invoice, recurring billing agreement, or payment schedule.

11.2. Dream Greener accepts approved electronic payment methods through its customer portal, which may include credit card and ACH payments. Checks sent by mail are not accepted unless specifically authorized in writing.

11.3. The Client authorizes approved payment processors and service platforms to process payments using payment information voluntarily provided by the Client.

11.4. Recurring clients may be required to maintain a valid payment method on file.

11.5. Project work may require a deposit before materials are ordered or scheduling is confirmed. Unless otherwise stated, projects may require a 50% deposit with the remaining balance due upon substantial completion.

11.6. Deposits may be applied toward materials, delivery, reserved labor, equipment, administrative costs, restocking fees, and other costs incurred for the project.

11.7. Past-due balances may result in suspended or canceled service.

11.8. A late fee of up to 3% may be applied to balances remaining unpaid more than 14 days after the applicable due date, to the extent permitted by law and any applicable agreement.

11.9. The Client is responsible for reasonable collection expenses, returned-payment charges, and other costs permitted by law that result from an unpaid balance.

11.10. The Client must raise invoice disputes promptly and before initiating a payment reversal or chargeback. Filing an improper chargeback does not eliminate the underlying payment obligation.

12. Cancellations, Pauses, and Rescheduling

12.1. Recurring service may be canceled by either party with 30 days’ written notice unless a different cancellation period appears in the accepted quote.

12.2. Dream Greener may immediately suspend or terminate service because of nonpayment, unsafe conditions, abusive conduct, repeated access problems, unreasonable interference, property hazards, or a material breach of these Terms.

12.3. A Client-requested pause does not guarantee that the same price, route position, or schedule will remain available when service resumes.

12.4. Canceling or rescheduling a project after materials have been ordered, labor has been reserved, or mobilization has begun may result in charges for incurred costs.

12.5. Special-order, delivered, cut, mixed, opened, installed, or nonreturnable materials may not be refundable.

13. Service Concerns and Opportunity to Correct

13.1. Service concerns must be reported as soon as reasonably possible, preferably within 48 hours of the applicable visit.

13.2. The Client should provide photographs and a clear description of the concern.

13.3. Dream Greener must be given a reasonable opportunity to inspect and, when appropriate, correct the alleged issue before the Client hires another provider, performs corrective work, withholds payment, or requests reimbursement.

13.4. Failure to provide timely notice or a reasonable opportunity to inspect may limit our ability to verify or correct the concern.

14. Property Damage

14.1. The Client must report alleged property damage promptly and provide photographs, video, receipts, and other reasonably requested information.

14.2. Dream Greener must be given a reasonable opportunity to inspect any alleged damage before repairs are made.

14.3. When Dream Greener determines that its crew directly caused covered damage through negligent service, Dream Greener may choose to repair the damage, arrange professional repair, or reimburse the reasonable repair cost.

14.4. Dream Greener is not responsible for normal wear, vibration, dust, noise, clippings, or minor incidental effects of landscape work; preexisting, deteriorated, defective, improperly installed, hidden, unmarked, or unsecured property; damage caused by rocks, wire, debris, or objects concealed in vegetation; damage caused by animals, weather, irrigation, pests, disease, erosion, drainage, utility providers, other contractors, or third parties; damage resulting from inaccurate property-line or site information provided by the Client; or consequential, indirect, special, incidental, or lost-profit damages, to the extent permitted by law.

14.5. To the fullest extent permitted by law, Dream Greener’s total liability relating to a particular service will not exceed the amount paid by the Client for the specific service giving rise to the claim.

15. Photographs and Documentation

15.1. Dream Greener may photograph or record service areas before, during, and after work for documentation, estimating, training, quality control, dispute resolution, and business records.

15.2. We will not intentionally publish identifying information such as a Client’s full name, address, vehicle tag, or personal documents without permission.

15.3. Non-identifying project photographs may be used for portfolios, websites, social media, advertising, or educational purposes unless the Client submits a written request not to use the property for marketing.

16. Communications and Text Messaging

16.1. By providing a phone number or email address, the Client agrees that Dream Greener may communicate regarding quotes, appointments, scheduling, service updates, invoices, payments, customer support, review requests, and relevant service offers.

16.2. Text-message frequency varies based on the Client’s requests, scheduled services, account activity, and communication preferences.

16.3. Message and data rates may apply according to the Client’s wireless plan.

16.4. Consent to receive promotional text messages is not a condition of purchasing services.

16.5. Reply STOP to unsubscribe from nonessential text messages. Reply HELP for assistance or call (321) 412-3540.

16.6. Service-related communications necessary to complete an active job, respond to a request, collect an amount due, or address a safety issue may continue through another permitted communication method.

16.7. Our Privacy Policy is available at https://dg-landscaping.com/privacy-policy.

17. Website and Online Requests

17.1. Submitting a website form, online booking request, or service request does not guarantee acceptance, scheduling, availability, or a particular price.

17.2. A service agreement is formed only when Dream Greener confirms the service, the Client accepts an applicable quote or booking, and any required payment or deposit is completed.

17.3. The Client is responsible for ensuring that submitted information is complete and accurate.

18. Safety and Right to Refuse Service

18.1. Dream Greener may stop, postpone, modify, or refuse work that we reasonably determine to be unsafe, unlawful, outside our capabilities, beyond the agreed scope, damaging to property, or likely to endanger our employees, contractors, customers, animals, or the public.

18.2. Weapons, threats, harassment, aggressive animals, hazardous materials, unsafe structures, standing water, severe weather, or other hazardous conditions may result in immediate suspension or termination.

19. Independent Service Provider

Dream Greener is an independent service provider. Nothing in these Terms creates a partnership, joint venture, employment relationship, agency relationship, fiduciary relationship, or property-management relationship between Dream Greener and the Client.

20. Events Outside Our Control

Dream Greener is not responsible for delays or inability to perform caused by severe weather, natural disasters, fire, flood, disease outbreaks, labor shortages, material shortages, fuel shortages, equipment failure, government restrictions, utility interruptions, road closures, civil emergencies, or other events outside our reasonable control.

21. Governing Law and Disputes

21.1. These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles.

21.2. The parties agree to first attempt to resolve disputes through good-faith written communication.

21.3. Unless otherwise required by law, any legal proceeding relating to these Terms or our services must be brought in a court of competent jurisdiction located in Brevard County, Florida.

22. Severability and Waiver

22.1. If any provision is found invalid or unenforceable, the remaining provisions will remain in effect.

22.2. Failure to enforce a provision on one occasion does not waive the right to enforce it later.

23. Entire Agreement and Order of Priority

23.1. These Terms, together with the accepted quote, approved change orders, invoice terms, and any written service agreement, constitute the agreement between Dream Greener and the Client.

23.2. If a specific written term in an accepted quote conflicts with these general Terms, the specific written term in the quote controls for that service.

24. Updates to These Terms

Dream Greener may update these Terms from time to time. The effective date will be displayed at the top of the current version. Material changes will apply prospectively unless otherwise permitted by law or separately agreed.

25. Contact Information

Dream Greener Landscaping LLC
Serving Brevard County, Florida
Phone: (321) 412-3540
Email: [email protected]
Website: dg-landscaping.com

This page is provided as general business documentation and is not a substitute for legal advice.